FAQs

How do I download my Slogan/Logo/ERA?

MODEM/LAN instructions:

1. Press MENU then scroll down to option 13 'supervisor'

2. Enter supervisor pin and press OK

3. Select 'Online Services' and press OK

4. Select 'Generic Call' and press OK

5. Press OK once 'Generic Call' completed

6. Press back arrow once

7. Select 'Default User Settings'

8. Select 'Default Imprint Parameters'

9. Please check all of the following to find your slogan Default ERA /

Slogan / PPI

10. Press OK

11. From the list select your slogan and press OK

12. Press Power button twice to restart the machine, your slogan will

now be successfully loaded.

PC Meter Link instructions :

1. First make sure your franking machine is on and displaying the

"Home" screen

2. Open the PC meter link software on your PC

3. Click on the "Online services" tab on the left

4. Click on the "OLS Generic call" button

5. Wait for "Transaction Successful" message

6. On your franking machine press "Menu"

7. Select "Supervisor" and press "OK"

8. Enter your supervisor pin and press "OK"

9. Select "Default User Settings" and press "OK"

10. Select "Default Imprints Parameters" and press "OK"

11. Select "Slogan" / "Default ERA" and press "OK"

12. Select your slogan from the list and press "OK"

13. Press the "Sleep" button twice

How do I enter a Manual Amount?

Press Menu and Type 1 or select the path: > Imprint

Highlight Type and press OK

Change Type from normal to Manual

Return to the Home Screen

Enter Manual Amount

It may then come up with a message saying high value – ignore this and press ok

To change type back, change from Manual back to Normal or switch the Franking Machine off and on.

How do I reset the weighing platform on a TFM240/280?

Press Menu

Batch Settings – OK

Then Number 2– re-set WP then OK

How do I make a Generic Call?

Press Menu

Option 9 (Online Services)

Then select Generic Call from the list and press OK.

It should say schedule a Generic call.
 
 
For more information or to order a Franking Machine slogan card, please contact us at info@twofold.co.uk or on 0118 951 9800

Call back request form

Please fill your details below.

Submit