Working for Twofold

As a nationwide business Twofold's growth and success depends on the capabilities, skills and dedication of the people it employs.

Our businesses constantly evolve to meet our customers' needs, and this means staying ahead of the competition in terms of innovation, technology, and business sense. Here at Twofold, we train and develop the skills of our employees in these areas to maintain this competitive advantage so that both employee and company benefits.

Why work for Twofold?

Working for Twofold will challenge you, excite you, develop you as an individual and also as a team player. Most importantly, we appreciate the fact that life is not all about work, and we ensure that having fun is as much as a priority for our employees as growing the business.

If you believe you have the attributes that we welcome and you are interested in a career with Twofold, apply today. Either contact the appropriate division directly or submit your CV and a covering letter outlining why you would like to be part of our team.

Current Vacancies:

Account Manager - Imaging & Print

Job Specification

You'll be based in our head office in Reading contacting potential customers by telephone with occasional site visits.

Your main priorities are to; persuade customers to buy our company's goods and services, arrange demonstrations and trials, and to make appointments to visit, review and assess their requirements.

You will also be required to carry out market research on competitors, suppliers and manufacturers.

Your working day will normally be spent on the telephone making and receiving calls, during each phone call you're likely to:

  • Research and contact prospective clients
  • Follow up on all incoming leads and enquiries
  •  Call and maintain relationships with existing customers, in particular those that are not actively visited by field sales personnel
  • Describe the product benefits and any special offers
  • Give advice about how these may benefit customers personally
  • Persuade customers to accept a trial period or a visit from an account manager
  • Gather and document information about the customer
  • Enter your notes into our sales system, including dates for follow up calls
  • Send personalised quotes and brochures by email or post
  • Take orders for scanners and printers, preparing paperwork and obtaining customer signatures.
  • Produce regular updates on activity rates and success levels
  • Present Twofold in and accurate and positive manner on the phone

The work is fast paced and intense, and you have only a short amount of time to build rapport with customers and explain the features and benefits of the product.

Key Skills

  • Previous sales experience with a proven track record of achieving targets
  • Full PC literacy on Microsoft software packages
  • Good Administration skills with a keen eye for detail
  • Industry knowledge
  • Ability to follow policies and procedures
  • Provide effective oral and written communication

To apply for this position email


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