Over 75% of business processes are initiated by incoming mail, email or web transactions. Twofold's 10th generation Digital Mailroom uses world-class, proven technology to understand incoming communications and automate their onward processing. Our customers are using this digital mailroom technology to reduce costs, reduce processing time, improve customer service and audit their processes to ensure compliance.
Once you have automated your traditional mailroom using Twofold mailroom equipment, the next step is to add our digital mailroom solution. Twofold understand that you need a multi-channel platform that will allow you to receive;
- Emails with attachments
- Web forms
- Social Media
- EDI, XML and Web Service calls
- Connect to remote scanning devices
- Direct connection to mobile devices (Apple, Blackberry, Windows, Android, etc)
Allowing content to flow into your organisation easily will differentiate and allow you to automate and drive efficiency into the heart of your organisation.
Typically you will have invested a significant amount of time and money into your core IT systems and training your teams to use them. Twofold will now connect them to your incoming communication to create a fully functioning digital mailroom solution.
By automating the process of understanding what you are receiving and what to do with it your organisation can receive insight and ensure focus is always on the highest priority activities.
Typical Benefits of a Twofold Digital Mailroom;
- Save operational costs
- Increase your efficiency
- Increased customer service
- Improved audit and security
- Meet compliance regulations
- Do more with less people
- Increase your capacity
- Offer unique services
- Manage exceptions
Download our digital mailroom brochure by clicking on the icon to the right.
To receive our white papers, brochures or to understand what a digital mailroom could do for you please contact us today