Monitor and analyse the performance of capture systems
Kofax Monitor examines both the system components and the real-time business service viability of your capture system and provides real-time access to operational information. Kofax Monitor oversees capture operational throughput such as module volume, batch volume, batch processing time (end-to-end, by module, and by remote site), station license usage, and successful synchronization of remote sites. The graphical dashboard provides both technical and non-technical personnel a picture of the Kofax system health.
Automate problem isolated and notification
Kofax Monitor is capable of identifying an error, the time it occurred, and the nature of the occurrence. When exceptions occur, Kofax Monitor provides concise information to the proper support personnel. Shifting actions from unstructured application troubleshooting to a proactive, focused problem resolution mode often prevents a problem telephone call. For a given error condition, the monitoring software can take corrective action based on predefined actions to restart or reinitialize a service or process.
Recognising and reacting to operational issues on a real-time basis is critical to ensuring high service levels and peak performance of business critical document processing systems. Kofax Monitor enables objective, measurable compliance with service level agreements. You can determine capture operation service levels and track capture application availability and performance over time.