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Invoice Automation for
Efficiency and Accuracy

Based in Reading, Berkshire, Twofold Ltd helps organisations like yours to succeed and become more efficient
Invoice Automation
human-resources-concept-with-hand

Invoice Automation for
Efficiency and Accuracy

Based in Reading, Berkshire, Twofold Ltd helps organisations like yours to succeed and become more efficient
Invoice Automation
beautiful-cryptocurrwncy-concept

Invoice Automation for
Efficiency and Accuracy

Based in Reading, Berkshire, Twofold Ltd helps organisations like yours to succeed and become more efficient
Invoice Automation

Integrate data from Government portals

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Our engineers are based throughout the UK to provide a speedy response

Agile and practical access to information from government portals and public websites

Twofold provides both hardware and software solutions for government departments, allowing a hassle free way to access information from government portals and public websites for a variety of government applications.

You’ll be able to rapidly implement automated, adaptable work processes that foster collaboration and provide continuous improvement in service delivery to your constituents. Our software solution Kofax is ideal for information integration and automation for citizen benefits, research, media analysis, open-source intelligence, and information sharing between departments and agencies.

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If you feel you have something to offer, please get in touch and send in your CV.

What exactly do we do?

Twofold provide and support physical and digital mailroom solutions to help our 3,000 customers deal with an ever-increasing volume of paper and data.

If you are interested in a career with Twofold and believe you have the right attributes then apply today. Simply submit your CV and a covering letter outlining why you would like to be part of our team to info@twofold.co.uk.

We look forward to hearing from you

Typical benefits of a digital mailroom in banking:

  • Mortgage document processing
  • Loan application processing
  • Customer onboarding
  • checks processed
  • credit card processing

Digital Mailroom for banking

Along with your document management system, take full control of your incoming and outgoing communications with a digital mailroom process. If you’re struggling with time-consuming and error-prone manual processes, with customer communications being handled from a range of devices and media, then it’s time to look at the digital mailroom to help identify, classify, route, store, and share your documents efficiently.

Kofax Solution Enables Leading Portuguese Government Finance Organisation to Process More Than 2 Thousand Claims Documents Daily and Reduce Costs Situation

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The Challenge

On an annual basis, ADSE typically receives more than 2.4 million healthcare benefit claims forms and related documents from domestic and international healthcare providers and pharmacies, each of which is processed at its headquarters in the city of Lisbon. Due to the large volume and complexity of claims forms and wide disparity of document types, ADSE devoted 273 of its employees to manually enter claim data into its proprietary reimbursement system, a process which consumed a great deal of time and labor. ADSE employees would typically process a maximum of approximately 300 claims forms on any given day and considered the process to be tedious, time consuming and labor intensive.

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Solution

ADSE thoroughly investigated how to improve its reimbursement process and capture claims documents efficiently and accurately. ADSE turned to Documatica, a local software and systems integration firm and Kofax Certified Solution Provider, to implement a Kofax document capture system. The solution included Kofax Capture, the world’s leading information capture platform, and Kofax VirtualReScan (VRS), the de facto standard for capture productivity and quality throughout a document’s life cycle. “We needed to create an automated system which would drastically improve our efficiency in processing claims and be robust enough to capture complex, multi-page claim forms in a variety of sizes and formats,” said Pires. “We felt Kofax provided the best capture technology for our needs and served as an ideal foundation for the new document management system.

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The Results

The Kofax solution has significantly improved ADSE’s ability to serve its customers in a fast, reliable and efficient manner. A single employee is now able to process more than 2,000 documents daily and access all relevant claims data quickly. ADSE can complete claims reimbursements in five to eight days, as opposed to its prior two to three month turnaround timeframe. Additionally, ADSE was able to reduce the amount of employees devoted to claims processing tasks from 273 to 235 employees, resulting in a huge cost savings.

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Document Management Software

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